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Northeast Family Services offers comfort and support when your family needs assistance. Our company’s purpose is to provide our families with the absolute best service possible for your family's success. You can be confident that Northeast Family Services will provide you with the excellent care that you deserve. To be eligible for any of the programs listed below, the child must be under the age of 21, be a resident of the program's respective state, be living at home, be a member of Medicaid, and have a moderate to severe cognitive, physical, developmental, and/or psychiatric condition.

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About Us
Our Services


In-Home Behavioral Support (IHBS)


In Home Behavioral Services are specialized, intensive services and treatments that are driven by the family’s goals. Individualized behavior support plans are created after extensive observations, comprehensive assessments, and functional behavior assessments. Services are provided through the Children’s Behavioral Health Initiative (CBHI) funded through Mass Health.

In-Home Therapy (IHT)


The In-Home Therapy program is designed to provide behavioral health services to families and children in order to improve functioning and prevent the need for other more restrictive levels of care. This service is available to members of the Massachusetts Behavioral Health Partnership, Beacon Health Strategies, and Tufts Health Public Plans. 

Therapeutic Mentoring (TM)


The Therapeutic Mentoring program provides support to children at risk for other more restrictive levels of care by supporting the treatment plan of In Home Therapy, Intensive Care Coordination, or Outpatient Therapy. This service is available to members of the Massachusetts Behavioral Health Partnership and Tufts Health Public Plans.

Outpatient Services


Northeast Family Services Clinic provides a range of diagnostic and treatment services on an outpatient basis. Outpatient therapy is provided to adults, youth, couples and families for a variety of presenting concerns. 

Medication Management


During an evaluation, our practitioners will take the time to understand your concerns and what types of symptoms are bothersome. After the initial assessment, the practitioners will walk you through a treatment plan designed with your needs in mind. If medication is indicated, our practitioner will then walk you through the medication’s effects, potential side-effects, usage, and course of treatment.​

Applied Behavior Analysis (ABA)

ABA is an evidenced-based approach to understanding and changing behavior. By determining the function of behaviors, a behavior analyst identifies ways to modify the home environment and teach new skills to improve an individual’s health and safety, ability to communicate, and family relationships.

The Applied Behavior Analysis Program serves individuals across Massachusetts between the ages of 3 and 22 who carry an Autism Spectrum Disorder diagnosis. Our services consist of behavioral skills assessments, functional behavior assessments, direct services provided by a Behavior Technician, supervision of direct services by a Board Certified Behavior Analyst, and consultation and training provided to families and caregivers.


Our services focus on addressing the core diagnostic criteria associated with an ASD diagnosis, specifically increasing communication skills, teaching social skills, and decreasing challenging behavior. Additionally, our staff work to help clients grow their skills in the areas of activities of daily living, self-care and personal hygiene, play and leisure skills, safety skills, tolerance skills, and community integration skills. 

We use the principles of ABA, or applied behavior analysis, to effect meaningful changes in behavior through the analysis, design, implementation, and evaluation of environmental factors. Core components to the use of ABA include direct observation, measurement, and functional assessment of the relationship between behavior and the environment. We use the information gathered through these methods to alter specific variables within the environment to produce helpful changes in behavior.

 Social Skills Groups: In addition to our individualized direct services, we proudly offer a variety of telehealth social skills groups! These groups use commonalities among clients to provide important social skill instruction and promote skill acquisition and generalization. Please see below for our current social skills group offerings!

ACE Provider: Northeast Family Services is an ACE provider, offering

monthly Journal Club CEU events and quarterly Expert Speaker CEU events.

ABA Social Groups

LGBTQ+ Teen Social Group is for high school-aged clients who are questioning or exploring their LGBTQ+ identity. This group is led by LGBTQ+ staff. We aim to provide a safe place to learn more about our community, acquire self-advocacy skills, and make friends.


Dungeons & Dragons Social Group is for clients with an interest in roleplaying, acting, fantasy themes, or want to try something a little different. The group will make their own fantasy characters and set out on adventures as a party and uncover plots, defend the helpless, and fight dragons - all while practicing social problem-solving, group communication skills, and making friends! There are no age requirements for this group as long as there is interest. 


Teen Social Group is for participants between the ages of 15-18 years. This group focuses on facilitating appropriate peer interactions, handling conflict, engaging in conversations on preferred and non-preferred topics, and playing games together. 


In our Pre-teen Social Skills Group, individuals learn to build and strengthen skills to interact appropriately with others their own age.  In this group, participants will learn conversational, friendship, and problem-solving skills.  Individuals in this group will develop these skills through a variety of teaching methods, including natural environment teaching, modeling, and role play. 

ABA Pride


Effective ABA hinges on detailed environmental assessments, and we believe that members of the LGBTQ+ community have deeply unique experiences that must be reflected in their behavioral services. Understanding the needs of our LGBTQ+ clients is essential to building a positive behavioral plan to help them work toward their goals. Clinicians who are well-versed in these topics will be able to provide ABA services that are fully in line with our clients’ lives.

Substance Use Services (SUS)
Individual Counseling

Address the underlying causes of addiction and current stress with a trusted counselor


Family Counseling

Recovery success will result in change among family systems. Including them

in treatment may facilitate and support progress made in other venues. 

Group Counseling​

Participate in group therapy with themes like relapse prevention, anger management,

mindfulness, and other topics determined by the needs of the people served. 

Intensive Outpatient (IOP)

Counseling is provided in group treatment formats for a half a day program at least three

times a week. The IOP will focus on Behavioral Health or Substance Use needs depending

on which group may be the most helpful right now. Please call to determine eligibility.

Medication-Assisted Treatment 

As part of a holistic treatment plan, Medication-Assisted Treatment is a tool to support recovery.

Several medication options are available and can be discussed with your provider.


The Structured Outpatient Addiction Program (SOAP) is available to people who have recently entered recovery or who are in

need of additional support to maintain their recovery. Counseling is provided in group treatment formats for half a day.

Recovery Coach

Meet with your assigned Coach to receive one on one peer support. Coaches will provide

guidance and help you overcome the obstacles making progress difficult.

​Recovery Support Navigator

Receive one on one case management support from a Recovery Support Navigator

specializing in knowledge of the Substance Use Treatment System. 

Driver Alchohol Education & Second Offender Aftercare 

Psychoeducation groups provided to fulfill requirements for court-referred individuals following a DUI Conviction



FAX   774-628-9657
Our Teams



Rachel Rainha


Program Director

Outpatient Services

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Angela Ziogas


Program Director of Internship & Training


Donna Phelps


ABA Program Director

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Melissa Kelly


Program Director

Southeast Region


Sonia Haynes


Senior Vice President

MA, NY, NJ, CT, & Telehealth

Ladybug Pride


Northeast Family Services’ Pride Team focuses on providing specialized behavioral and mental health support to individuals and their families that identify as LGBTQIA+. Our inclusive team is made up of trained clinicians and paraprofessionals who often have lived experience with this population, and as a result are able to share a connection with identified clients for this service. This team is culturally responsive to the needs of the community while also providing trauma-informed, quality outpatient and CBHI services catered to each client and family system.
Father and Son Playing


Northeast Family Services understands that every family has unique needs and requires individualized care. Children's Behavioral Health Initiative services focuses on community based care for all families. Through our experiences we recognize that multicultural and multilingual families require specialized care that helps families with the process of acculturation without losing their cultural identity of origin and help close the cultural generational gap while adhering to CBHI standards.


1324 Belmont Street

Brockton, MA 02301

100 Cummings Center

Suite 220-B

Beverly, MA 01915

222 Milliken Boulevard

Third Floor

Fall River, MA 02721

354 Merrimack Street

Suite 395

Lawrence, MA 01843

55 Providence Highway

Norwood, MA 02062

59 Interstate Drive

W. Springfield, MA 01089

299 Lincoln Street

Suite 201

Worcester, MA 01605



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