Northeast Family Services offers comfort and support when your family needs assistance. Our company’s purpose is to provide our families with the absolute best service possible for your family's success. You can be confident that Northeast Family Services will provide you with the excellent care that you deserve.

To be eligible for any of the programs listed below the child must be under 21, be a resident of the program's respective state, be living at home, be a member of Medicaid, and have a moderate to severe cognitive, physical, developmental, and/or psychiatric condition.

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Mother and Son


IHBS (In-Home Behavioral Support)


In Home Behavioral Services are specialized, intensive services and treatments that are driven by the family’s goals. Individualized behavior support plans are created after extensive observations, comprehensive assessments, and functional behavior assessments. Services are provided through the Children’s Behavioral Health Initiative (CBHI) funded through Mass Health.

IHT (In-Home Therapy)


The In-Home Therapy program is designed to provide behavioral health services to families and children in order to improve functioning and prevent the need for other more restrictive levels of care. This service is available to members of the Massachusetts Behavioral Health Partnership, Beacon Health Strategies, and Tufts Health Public Plans. 

TM (Therapeutic Mentoring)


The Therapeutic Mentoring program provides support to children at risk for other more restrictive levels of care by supporting the treatment plan of In Home Therapy, Intensive Care Coordination, or Outpatient Therapy. This service is available to members of the Massachusetts Behavioral Health Partnership and Tufts Health Public Plans.

Outpatient Services


Northeast Family Services Clinic provides a range of diagnostic and treatment services on an outpatient basis. Outpatient therapy is provided to adults, youth, couples and families for a variety of presenting concerns. 

ABA (Applied Behavior Analysis)

ABA is an evidenced-based approach to understanding and changing behavior. By determining the function of behaviors, a behavior analyst identifies ways to modify the home environment and teach new skills to improve an individual’s health and safety, ability to communicate, and family relationships.

The Applied Behavior Analysis Program serves individuals across Massachusetts between the ages of 3 and 22 who carry an Autism Spectrum Disorder diagnosis. Our services consist of behavioral skills assessments, functional behavior assessments, direct services provided by a Behavior Technician, supervision of direct services by a Board Certified Behavior Analyst, and consultation and training provided to families and caregivers.


Our services focus on addressing the core diagnostic criteria associated with an ASD diagnosis, specifically increasing communication skills, teaching social skills, and decreasing challenging behavior. Additionally, our staff work to help clients grow their skills in the areas of activities of daily living, self-care and personal hygiene, play and leisure skills, safety skills, tolerance skills, and community integration skills. 

We use the principles of ABA, or applied behavior analysis, to effect meaningful changes in behavior through the analysis, design, implementation, and evaluation of environmental factors. Core components to the use of ABA include direct observation, measurement, and functional assessment of the relationship between behavior and the environment. We use the information gathered through these methods to alter specific variables within the environment to produce helpful changes in behavior.

 Social Skills Groups: In addition to our individualized direct services, we proudly offer a variety of telehealth social skills groups! These groups use commonalities among clients to provide important social skill instruction and promote skill acquisition and generalization. Please see below for our current social skills group offerings!

ACE Provider: Northeast Family Services is an ACE provider, offering

monthly Journal Club CEU events and quarterly Expert Speaker CEU events.

ABA Pride


Effective ABA hinges on detailed environmental assessments, and we believe that members of the LGBTQ+ community have deeply unique experiences that must be reflected in their behavioral services. Understanding the needs of our LGBTQ+ clients is essential to building a positive behavioral plan to help them work toward their goals. Clinicians who are well-versed in these topics will be able to provide ABA services that are fully in line with our clients’ lives.



Northeast Family Services understands that every family has unique needs and requires individualized care. Children's Behavioral Health Initiative services focuses on community based care for all families. Through our experiences we recognize that multicultural and multilingual families require specialized care that helps families with the process of acculturation without losing their cultural identity of origin and help close the cultural generational gap while adhering to CBHI standards.  

Ladybug Pride


Northeast Family Services’ Pride Team focuses on providing specialized behavioral and mental health support to individuals and their families that identify as LGBTQIA+. Our inclusive team is made up of trained clinicians and paraprofessionals who often have lived experience with this population, and as a result are able to share a connection with identified clients for this service. This team is culturally responsive to the needs of the community while also providing trauma-informed, quality outpatient and CBHI services catered to each client and family system.

Ariana Viscione

Program Director of PRIDE


Fax, mail, or call to submit completed form.

354 Merrimack St. Suite 395 Lawrence, MA 01843 / F: 774-628-9657 / T: 774-206-1125


Leadership Team


Colleen McKenna


Program Director

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Angela Ziogas


Program Director of Internship & Training


Shavon Meyers


Program Director

Western Region


Rachel Rainha


Program Director

Outpatient Services


Donna Phelps


ABA Program Director

Child Psycholgist


100 Cummings Center, Suite 220-B, Beverly, MA 01915

1324 Belmont Street

Brockton, MA 02301

222 Milliken Boulevard

Third Floor

Fall River, MA 02721

354 Merrimack Street

Suite 395

Lawrence, MA 01843

55 Providence Highway

Norwood, MA 02062

(If using GPS use

175 Everett Street)

59 Interstate Drive

W. Springfield, MA 01089

299 Lincoln Street

Suite 201

Worcester, MA 01605

Central intake for all MA locations is in our Lawrence office:

Phone: 774-206-1125

Fax: 774-628-9657

Office Hours 8:30am-4:30pm


Insurances Accepted