Northeast Family Services offers comfort and support when your family needs assistance. Our company’s purpose is to provide our families with the absolute best service possible so that your family can succeed. You can be confident that Northeast Family Services will provide you with the excellent care that you deserve.
To be eligible for any of the programs listed below the child must be under 21, be a resident of the program's respective state, be living at home, be a member of Medicaid, and have a moderate to severe cognitive, physical, developmental, and/or psychiatric condition.
IHBS (In-Home Behavioral Support)
In Home Behavioral Services are specialized, intensive services and treatments that are driven by the family’s goals. Individualized behavior support plans are created after extensive observations, comprehensive assessments, and functional behavior assessments. Services are provided through the Children’s Behavioral Health Initiative (CBHI) funded through Mass Health.
IHT (In-Home Therapy)
The In-Home Therapy program is designed to provide behavioral health services to families and children in order to improve functioning and prevent the need for other more restrictive levels of care. This service is available to members of the Massachusetts Behavioral Health Partnership, Beacon Health Strategies, and Tufts Health Public Plans.
TM (Therapeutic Mentoring)
The Therapeutic Mentoring program provides support to children at risk for other more restrictive levels of care by supporting the treatment plan of In Home Therapy, Intensive Care Coordination, or Outpatient Therapy. This service is available to members of the Massachusetts Behavioral Health Partnership and Tufts Health Public Plans.
ABA (Applied Behavior Analysis)
ABA is an evidenced-based approach to understanding and changing behavior. By determining the function of behaviors, a behavior analyst identifies ways to modify the home environment and teach new skills to improve an individual’s health and safety, ability to communicate, and family relationships.
Multicultural Outreach Team
Northeast Family Services understands that every family has unique needs and requires individualized care. Children's Behavioral Health Initiative services focuses on community based care for all families. Through our experiences we recognize that multicultural and multilingual families require specialized care that helps families with the process of acculturation without losing their cultural identity of origin and help close the cultural generational gap while adhering to CBHI standards.
Assistant Vice President of Massachusetts Operations
Allison Pina, Assistance Vice President for Massachusetts Operations, received her Bachelor’s degree in Social Work from Morgan State University and Master’s degree in Social Work from the University of Maryland. Allison joined Northeast Family Services in 2017 as the Program Director in the Southeast Region. Allison became the Assistant Vice President of Massachusetts Operations in 2020. Allison is dedicated to supporting children and families and her career has included a 20 year history of working in a hospital setting as a Psychiatric and Medical Specialty Social Worker.
Colleen McKenna, Program Director, received her undergraduate degree in Psychology and Sociology from Clark University in Worcester, and her Masters degree in Counseling Psychology from Cambridge College in Cambridge. Colleen has worked in the behavioral services field for over 25 years, first as an outpatient clinician for children and adults, and then as a CBHI Supervisor and Director. Colleen is the Program Director for the Northeast Office of Northeast Family Services, and is excited to offer quality care for youth and families through the programs of In Home Therapy, In Home Behavioral Services, Therapeutic Mentoring, and Outpatient Services.
Grace Terrazas, Program Director, Received her Bachelor’s degree in Psychology from Assumption College in Worcester and her Master’s degree in Clinical Social Work with a Certificate in Urban Leadership from Simmons University in Boston. Grace is a native Spanish speaker and acquired Brazilian Portuguese language skills while completing clinical work with the Brazilian community.
Grace has extensive experience providing clinical services to multicultural communities and began her career with the Department of Children and Families where she gained further understanding of family systems and since then has been committed to work with children and families. Her other clinical work includes In-Home Therapist, Crisis clinician, Outpatient therapist, Early Intervention Social Worker and Behavioral Health Integration Consultant.
100 Cummings Center, Suite 220-B, Beverly, MA 01915
1324 Belmont Street
Brockton, MA 02301
222 Milliken Boulevard
Fall River, MA 02721
354 Merrimack Street
Lawrence, MA 01843
55 Providence Highway
Norwood, MA 02062
(If using GPS use
175 Everett Street)
59 Interstate Drive
W. Springfield, MA 01089
299 Lincoln Street
Worcester, MA 01605
Central intake for all MA locations is in our Lawrence office:
Office Hours 8:30am-4:30pm