Northeast Family Services will provide relocation assistance to dedicated, qualified candidates. Candidates must relocate to Massachusetts or Rhode Island. Multiple office locations available. 

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Relocation Assistance includes

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  $800 Automobile Stipend

30 Day Housing Stipend

$600 Sign on Bonus 

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Outpatient Therapist - Fluent in Spanish

Norwood, MA

The Outpatient Therapist will assess needs and strengths, develop treatment plans and provide crisis intervention, diagnostic evaluation, and treatment services utilizing a variety of treatment styles such as individual, couple, family and group psychotherapy. The ideal candidate will be able to establish effective working relationships with clients and utilize solution-based interventions that best address specific problem areas identified in the client’s treatment plan.

Responsibilities

• Develop an individualized treatment plan based on needs identified in assessment and complete treatment plan reviews with the client and parent/caregiver; Implement focused treatment plans that identify measurable goals and time frames for completion

• Utilize evidence-based interventions to provide individual, group, and family therapy sessions in accordance with the treatment plan

• Provide family counseling and educational sessions to parents, siblings, community providers, school staff, etc. regarding understanding of the mental health diagnosis, symptom management and interventions

• Engage in case consultation with community providers as needed: Assess, evaluate, and discuss progress, updates, and interventions in the treatment plan as needed

• Actively participate in supervision, and attend regularly scheduled group supervision and team meetings as needed

• Enter all documentation and billing requirements into the electronic medical record within established deadlines

• Develop a comprehensive discharge plan for client that assures their ongoing treatment needs are met after discharge

Required Experience

• Master's degree in Counseling, Social Work, or related field

• LICSW, LMHC, or LMFT license

• Two years minimum experience working with children, youth and families providing direct treatment services

• Previous outpatient experience strongly preferred

• Valid driver’s license with reliable and consistent access to a vehicle

• Experience working with children diagnosed with behavioral-emotional disorders or children with Autism Spectrum Disorder

• Candidates who can speak Spanish, Portuguese, Mandarin, or Cantonese are a plus!

Service Clinician (Fee-for-Service)

Warwick, RI

We are looking for dynamic clinicians to join our team supporting children, families, and adult clients to enhance school, family, behavioral, and emotional wellbeing. Service Clinicians are responsible for ongoing assessment, treatment planning, implementation of interventions, case management, and development of all treatment documents and discharge planning. Clinicians need to value flexibility, work collaboratively as part of a multidisciplinary team, and possess the ability to respond to crises as needed.

Responsibilities

• Assess clients or family’s needs, and eligibility for services

• Provide individual therapy and family therapy to children, adolescents and adults

• Assist in implementing behavior plans and programs developed by the Clinical Supervisor

• Coordinate, arrange and monitor continuity of care

• Develop and maintain client case records, notes, plans, and reports

• Actively participate in supervision, and attend regularly scheduled group supervision and team meetings as needed

Required Experience

• Master's degree in a relevant discipline such as: Psychology, School Psychology, Counseling Psychology or Social Work

• Independent license (LICSW, LMHC, LMFT, HSP) or must be license eligible

• Experience in outpatient treatment and/or schools preferred

• Proficiency in the use of computer systems for clinical information management

• Excellent verbal and written communication skills; demonstrated ability to produce written reports in a timely manner

Benefits

• Flexible Schedule

• Health & Dental

• Paid vacation & sick time

• 10 paid holidays

• 401k retirement plan

• Tuition Assistance

• Company provided laptop and cell phone

Compensation

• Fee-for-Service

Clinical Supervisor

Warwick, RI

The Clinical Supervisor will serve as the primary therapist and contact for our in-home clients and will assist in the daily oversight and operations of the outpatient, in-home therapy, and therapeutic mentoring programs. The Clinical Supervisor will be responsible for the management of the direct care staff along with the content and implementation of in-home treatment plans. The successful candidate will work to prioritize access to care, make appropriate assignments to staff based on skills, and ensure a cohesive and integrated approach to care.

Responsibilities

• Lead the intake process for newly referred individuals including performing assessments, obtaining authorizations, completing crisis plans and creating individualized treatment plans with appropriate measurable and realistic goals

• Ensure clients receive quality and professional services

• Provide direct clinical interventions and adapt the client’s treatment plans as needed

• Manages caregivers and field staff while on assignment and in the office; assess and investigate caregiver and field staff concerns and issues, and provide performance coaching, counseling and disciplinary action when appropriate

• Demonstrates implementation of treatment plan through direct instruction and training; teach and model clinical interventions and strength-based strategies

• Meet regularly with treatment team and caregivers to ensure proper implementation of the treatment plan, address specific target areas, review overall progress toward goals, and discuss changes to the treatment plan if needed

• Ensure compliance, accuracy and quality of documentation and clinical records

• Assist in the interviewing, hiring, orientation, and training of In-Home Therapy, Outreach and Therapeutic Mentoring staff

• Assist Program Director in developing and revising program policies and procedures

Required Experience

• LCSW, LICSW or LMHC license from the State of Rhode Island – SW license supervision provided

• BCBA or BCaBA

• Two years of related clinical experience working with children, adolescents and young adults

• Valid driver’s license with reliable and consistent access to a vehicle

• Excellent written and verbal communication skills

• Demonstrated critical thinking skills

• Proficient with supervision, service delivery and case management fundamentals

• Experience in quality management preferred

• Proficiency with computers, including Microsoft Office

Assistant Vice President of Behavioral Health Services

Norwood, MA

Delivering quality care starts with ensuring our processes and documentation standards are being met and kept at the highest level possible. The Senior Quality Analyst will organize, monitor, and oversee the management functions for clinical records, referrals/waitlists and ensure each client meets medical necessity. You will provide training and feedback to staff ensuring that they are adhering to policies and procedures. This position will be a vital liaison between the Program Directors, Supervisors, and the Clinical Director.

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Responsibilities

• Oversee and manage referrals and waitlists

• Monitor, review, & analyze clinical documentation to assure it meets the requirements of our payers, including state Medicaid protocol for medical record compliance and billing integrity

• Work collaboratively with supervisors and management staff to ensure the accuracy of client documentation and records

• Conduct internal audits to certify that client and med management files meet corporate, payee, contract requirements, and state Medicaid requirements, including informed consent compliance

• Identify gaps, missing information, and areas of weakness in file compliance and communicate with managers and service providers to correct deficiencies

• Provide training and coaching to staff on the required content of documentation, billing procedures, effective time-management, agency policy and procedures, etc.

• Maintain a tracking system of vital client information, documentation due dates, cycle dates, and pending documentation; use this tracking information to provide reminders to service delivery staff, for reports to supervisors, and to monitor overall employee and program compliance

• Understand state Medicaid requirements for file compliance and stay apprised of any changes or updates to policies and procedures

Requirements

• Masters or Doctorate of Social Work, Mental Health Counseling, Psychology, etc.

• MA Independent License (i.e. LICSW, LMHC, LMFT, etc.)

• Experience in Behavioral Health Care utilization management/utilization review and or quality assurance

• Prior experience in policy development

• Prior experience creating reports related to quality improvement/performance outcomes

• Able to troubleshoot; demonstrated experience in good decision-making and judgement

• Team player, effective at building and fostering teamwork as well as maintain composure when dealing with conflict; ability to provide constructive feedback with a focus on improved quality

• Ability to communicate in a positive/professional manner both orally and written

• Experience using computer applications such as word processing, electronic health records, spreadsheets, and other database management software

Senior Quality Analyst

The Assistant Vice President of Behavioral Health Services will oversee all Massachusetts services including outpatient and Children's Behavioral Health Initiatives (CBHI). The AVP is responsible for the effective management of services including oversight of quality, compliance, outcomes, staffing safety, service delivery and financial performance. The AVP will create and implement a system-wide behavioral health program across the continuum of care and will have oversight and management responsibilities over behavioral health options. This position will be the main contact between the Vice President of Northern New England and the Program Directors.

Responsibilities

• Assess, establish, and implement appropriate systems, procedures, and productivity standards across the state to maximize existing resources and drive access, quality, growth, affordability and innovation within Northeast Family Services

• Ensure compliance with federal, state, and company policies, regulations and standards for professional conduct and service; provide oversight of regulatory, licensing, certification and accreditation standards and quality improvement activities

• Demonstrate effective organization of assignments, meet expectations of volume and take initiative to improve our services

• Develop program budgets; analyze expense and revenue reports; justify variances; track and resolve issues in conjunction with Directors and finance staff, including making program adjustments when necessary

• Envision, design, and develop new programs and initiatives, including responding to opportunities to expand care for new services by all payers, including State, ACO and Health Plans

• Manage staff performance; provide direction, training, and coaching; conduct performance planning and review sessions; provide guidance on career development; implement recognition and rewards programs; Apply counseling, disciplinary, and corrective action programs, as necessary

• Maintain and enhance staff knowledge on human services issues and trends, such as techniques and tools available

• Ensure the quality and timely completion of all documents and record keeping

• Recruit top performing teams, utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals

• Assure an active community relations and involvement program, including personal participation in community activities and professional associations

• Demonstrate a commitment to professional self-development through participation in professional associations and executive/leadership forums and program

• Contribute to a positive work environment, communicate effectively and courteously and conduct oneself in a manner consistent with the mission and values of Northeast Family Services

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Required Experience

• Master’s Degree Required

• Independent Clinical Licensure (LICSW, LMHC, LMFT, etc.)

• Five years’ experience in the management of behavioral health operations in a behavioral health setting

• An in-depth working knowledge of administration and operations with a strong emphasis on, and an understanding of, financial management, strategic planning, client care, quality assessment and improvement, risk management, employee relations and human resource management

• Ability and willingness to travel throughout the state of Massachusetts; Valid driver’s license with reliable and consistent access to a vehicle

• Strong written and verbal communication and interpersonal skills

• Proficient with Microsoft Word and Excel

• Knowledge of Electronic Health Records

• Children's Behavioral Health Initiatives (CBHI) knowledge preferred but not required